Course overview
Any business that uses CCTV to monitor a public space or members of the public will need trained security staff qualified as a CCTV operator and who hold a SIA licence.
A level 2 award for CCTV operators in the private security industry qualification is required by law for an individual to apply for a SIA licence to work as a CCTV operator
Who is this course for?
Would you like to work as a CCTV Operator? Any business that uses CCTV to monitor a public space or members of the public will need trained security staff qualified as a CCTV operator and who hold a SIA licence.
Fees and funding
£250
Course dates
| Start | End | Time | Status |
|---|---|---|---|
| Mon, 20 Jul 2026 | Tue, 21 Jul 2026 | 9:30am-6pm | Closed |
| Mon, 24 Aug 2026 | Tue, 25 Aug 2026 | 9:30am-6pm | Closed |
| Mon, 21 Sept 2026 | Tue, 22 Sept 2026 | 9:30am-6pm | Enrolling now |
| Mon, 19 Oct 2026 | Tue, 20 Oct 2026 | 9:30am-6pm | Enrolling now |
| Mon, 16 Nov 2026 | Tue, 17 Nov 2026 | 9:30am-6pm | Enrolling now |
| Mon, 14 Dec 2026 | Tue, 15 Dec 2026 | 9:30am-6pm | Enrolling now |
Dates not suitable? Register your interest and we will contact you about the next intake.
Entry requirements
Learners must be able to communicate in English (reading, writing, speaking and listening). Learners must be 16 or over to undertake this qualification and 18 or over to apply for the necessary SIA licence to work. Candidates are Required to Provide: 2 photographic identity documents; at least 1 document must show your current address and at least 1 document must show your date of birth; OR 1 photographic identity document and 2 documents with their current address on it. Please note that proof of address cannot be older than three months. Common Forms of Identity Documents: Signed valid passport of any nationality. Driving licence photo card. UK birth certificate. UK biometric residence permit. Valid EU photo ID card. Current bank or building society statement. Utility bill (gas, electric, telephone, water, satellite, cable). Letter from H.M Revenue & Customs or local authority. Current credit card statement. Separate from this you need to hold a valid First Aid qualification.
What you will learn
- Know the main characteristics of the Private Security Industry
- Understand legislation as it applies to the individual in carrying out a licensable activity
- Understand the importance of safe working practices to comply with legal requirements
- Understand fire procedures in the workplace
- Understand emergencies and the importance of emergency procedures
- Understand the importance of communication skills and customer care
- Understand the roles and responsibilities of the CCTV operator and other CCTV staff
- Understand CCTV codes of practice, operational procedures and guidelines
- Understand relevant legislation and how it impacts on CCTV operations
- Understand the importance of communication within CCTV operations
- Understand emergency procedures in the CCTV control room
- Understand the characteristics of a CCTV system
- Understand health and safety relevant to the CCTV operator
- Understand how to use CCTV equipment
- Be able to operate the CCTV system
Course units (3)
Mandatory units
- Working within the Private Security Industry
- Working as a CCTV Operator within the Private Security Industry
- Practical Operation of CCTV Equipment within the Private Security Industry
All listed units are mandatory.
How you will learn
The course runs over 3 consecutive days (9am-6pm). It's divided into 2 units. On the final day of your course, there will be 2 multiple-choice examinations and a practical assessment.
Assessment
At the of the course, you will be assessed on the course units. The assessment format for each unit is broken down below: Unit 1 - Working in The Private Security Industry: A multiple choice question exam with 72 questions. For each question, you will have to chose the correct answer from 4 options provided to you. Unit 2 - Working as a CCTV operator: A multiple choice question exam with 40 questions. For each question, you will have to chose the correct answer from 4 options provided to you. You will be required to demonstrate use of a basic CCTV kit. All of the assessments will be conducted within the course duration.
You will qualify with
- Highfields Level 2 Award for Working as a CCTV Operator (Public Space Surveillance)
Careers and progression
Career options
- CCTV Operator working for local council
- CCTV Operator working for retail store
- Mobile CCTV Operator
- CCTV Control Room Operator
- Camera Enforcement Operator
- Event Control Room Operator
Progress on to
- advance your career in the Private Security Industry
Skills employers look for
- Conflict management
- Physical intervention
- Observation
- Incident reporting
- Licensing law
- Radio communication
- Emergency first aid
- Staying calm
